Shipping policy

Shipping Policy

Processing time
Orders are typically processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping times
Estimated delivery times vary by destination and are shown at checkout. Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, or customs.

Shipping costs
Shipping charges for your order are calculated and displayed at checkout.

Order tracking
Once your order ships, you'll receive a confirmation email with tracking information where available. Please allow time for the tracking to update.

Customs, duties, and taxes
For international orders, any customs fees, import duties, or taxes charged upon arrival are the responsibility of the customer and are not included in the product or shipping price.

Lost, delayed, or damaged shipments
If your order is delayed, lost, or arrives damaged, contact us at support@based-supplies.shop and we'll work with you to resolve it.

Wrong address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.